Jess Baker Psychologist
Jess Baker Psychologist
Business Psychologist & Coach
Business Psychologist & Coach 

Culture Change

Your brand is what people say about you when you are not in the room.


Your company culture is the set of values that drive employee’s behaviour to bring your brand to life.


The most profitable companies are seen as a desirable company to work for, which helps to recruit and retain the very best employees (reducing attrition and recruitment costs). 


Four Steps to building a positive company culture:


1. Identify company Values (what really drives your business, your purpose, why you do what you do) i.e. excellent customer service


2. Link Values to specific Desired Behaviours (how will people behave in alignment to these values?) i.e. polite, professional, always ask how else can I help; for internal and external customers


3. Recruit against these values and desired behaviours (build a competency behaviour framework that is the basis of all your recruitment (job descriptions, interview questions etc) at every level of the org, as well as all of your development and performance reviews)


4. Ensure your leaders are role-modelling the new Company Culture (do the managers / leaders need additional development to help them be more engaging to motivate their teams?)


Sounds easy? I can help you create a stronger company culture that attracts and keeps talented people. 


If you would like more information on a particular programme, please send me a message using the form below.

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What clients say...

"I have struggled with my confidence trying to find a permanent role for some time and I needed a change. The most important thing is she made me realise my worth. Jess is a great listener, calm, fun and committed. I have stopped beating my self up about stuff and have a more positive outlook on my future and abilities, thanks to Jess's guidance. I can't recommend her services enough."

D.C., Career Coachee

"I found the workshop very engaging, informative and insghtful... plus Jess's delivery made it enjoyable and fun. I came away putting new knowledge and practical actions immediately in place, which has made a big diference. I definitely experienced a 'shift' as a result! Thank you!"

Cory Cook, Productivity Coach

"Jess is engaging and insightful. A true professional with a passion for her area of business psychology."

Senior Resourcing Manager Financial Services

"Jess is a highly professional and committed Business Psychologist.

She has strong teamworking and leadership skills and brings a great deal of personal energy to her work. She backs this up with a high level of delivery and is fun to work with."

Head of L&D

Global Retail Bank 

"Jess is professional to the core, insightful, detail conscious without loosing

sight of the bigger picture." 

Senior Business Psychologist
Financial Services

"Jess came to speak at my event in Surrey. Well we were in for a treat. She is a fantastic speaker, clear in her views and brings her message across with passion. if you are thinking of having Jess as a speaker, I can guarantee you, you will not be disappointed." 

Leonie wright, Eat Wright Ltd

"Jess Baker is a STAR. She has turned her career on its head several times and her wealth of experience gives her
talks the WOW factor. Always informative, entertaining and thought 
provoking - a true professional."

Jane Hardy, CEO
Fabulous Women Ltd

"Engaging, thought-provoking and humorous talk from psychologist Jess Baker, shining a light on deeply ingrained practices in the beauty and media industry. A 'Must-Hear' message for every woman! "

Monica Castenetto
Life Direction Coach

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